Facebook Ads Account Manager (Remote) – Job Post

Company: VA Central Ltd

Location: Cape Town, Western Cape (Remote)

Type: Full-time, Permanent

Job Description:

VA Central Ltd is seeking a Facebook Ads Account Manager to join their dynamic Social Media department.

This position is ideal for someone with a keen interest in social media, strong analytical skills, and a desire to kickstart their career in the digital marketing industry.

Responsibilities:

• Set up, manage, and monitor Facebook advertisements for clients.
• Create branding design assets and develop new strategies focused on lead generation.
• Utilize ads manager, Business Manager, and Business Suite on a daily basis.
• Assist in setting up social media accounts for clients as required.
• Generate reports and analyze results to improve client campaigns.
• Regularly review campaigns to identify any issues or areas for improvement.
• Conduct onboarding sessions with new clients via Teams/Zoom video calls and screen sharing.
• Maintain regular communication with clients, including account management, payment setup, invoice sending, attending conferences/video calls, and offering expertise in other marketing areas.
• Check in with clients on a weekly basis via phone or video call.
• Upsell other marketing products and services to clients and introduce partner services.
• Troubleshoot campaign-related problems by providing solutions or consulting with internal teams.
• Keep the customer relationship management (CRM) system up to date.

Requirements:

• Excellent and confident telephone manner, as there will be extensive account management and direct client interaction via phone, Teams, and Zoom.
• Strong team player who is proactive and willing to actively contribute.
• A strong desire to learn and grow in the role.
• Keen eye for detail and ability to analyze data effectively.
• Some sales or customer service experience is preferred.
• Excellent written, verbal, computer, and organizational skills are essential.
• Knowledge of design, social media, and pay-per-click (PPC) advertising would be desirable.

Hardware Requirements:

• Own computer or laptop.
• ADSL/FIBRE internet connection.
• Headphones for use with the VOIP phone system.
• Installed anti-virus software.
• UPS/Back-up Battery for power outages.

Working Hours: Monday to Friday, 9am to 6pm UK Time.

Salary: R18,000.00 – R20,000.00 per month

Application Question(s):

• Are you able to start within a two-week notice period?

Experience:

• Facebook account Management: 2 years (Required)
• Working in a Marketing Agency: 2 years (Required)