Software Support Analyst Wanted In Durban

AD – We deliver exceptional value to our customers enabling them to grow their businesses, which in turn, allows our business to grow.

Delivering to our customers is our number 1 priority and we expect that it will become your number 1 priority too.

At Integrity Software we hold you accountable for the results you create, not just the hours you work. We focus on outcomes and the creation of value.

For this position, the main result you will create is to overdeliver and delight our customers in every interaction.

Your 3 Key Roles
• Troubleshooting & Solving Customer Issues.
• Escalating Bugs to Development Team.
• Educating Clients on the best way to use the software.

You will need to be in line with our 4 values:
• Be a creator of value (contribute the most you can as Technical Support)
• Be honest and transparent (be who you are and do what you say you will do)
• Be balanced (be as effective and efficient as possible so you have time to live your life)
• Be an owner (We work hard, no job is too big or too small)

Benefits of working with Integrity:
• Balance is one of our key values, you have the ability to earn up to 26 paid days leave per year.
• We are constantly up-leveling our team. We believe we’re more like a sports team than a family, which means you’ll always be working with the best.
• Your job is documented and is easily executed by following the processes and systems in place.
• We are the catalyst for you to become who you’ve always wanted to be, both professionally and personally.
• We are an entrepreneurial organization, not just like every other corporation, so we create mind-blowing results quickly.
• Medical Aid Benefit
• Gap Cover for you and your beneficiaries
• Up to 22 Days Annual Leave
• Long Term Employee Incentive Plan (based on performance objectives)
• Annual Performance Bonuses (based on Individual and Company Performance)

You will be wildly successful if you are…
• Passionate about serving clients
• Enthusiastic about interacting with people
• Inspired to solve problems
• Abundant in your approach to life
• Flexible in your approach to tasks
• A team player
• Able to switch contexts easily
• Someone who enjoys variety & change

At Integrity Software, we prioritize diversity, equity, and inclusion.

We encourage individuals of all identities to apply.

Do you feel that you are the perfect person for this position? Please apply now!

APPLY HERE

Do you feel that you satisfy most of the job requirements but are unsure if you satisfy them all? Please apply now!

This is an opportunity to make a contribution to building a company of the future while discovering your own potential